As 3-D Secure is controlled by Visa and MasterCard the following cards can be used : Visa, Visa Delta, Mastercard, Mastercard Debit, international Maestro, UK Maestro, Laser, and Visa Electron.
Elavon Customer Service:
0345 850 0195
Opayo Product Support:
0191 313 0299
Ensure your business is compliant with the latest legal and payment services directive regulations. Our support team are always available to support you with any query 24/7, 365 days a year.
The 3-D Secure authentication is an additional fraud prevention scheme that is available to all companies using the Opayo systems to process transactions.
It allows shoppers to create and assign a password to their card that is then verified whenever a transaction is processed through a site that supports the use of the scheme. The addition of password protection allows extra security on transactions that are processed online.
3-D Secure stands for 3 Domain Server, there are 3 parties that are involved in the 3D Secure process:
The scheme is a collective of verified by VISA (VBV) and MasterCard secure code (MSC). It is the most recent fraud prevention initiative that is available at the moment.
3-D Secure is also the only fraud prevention scheme that is available that offers companies liability cover for transactions that are verified by the checks. This provides additional protection to companies using the scheme as opposed to those that do not.
The first thing is to ensure your ecommerce payments have 3D Secure activated within MyOpayo (if not already activated). You can find out how to do this on page 8 of our MyOpayo User Guide.
Depending on which payment integration your site uses with Opayo you may have to make some changes to the integration, so it is important to flag with your developer/IT that you may need to make some development changes ahead of time to ensure they will be ready to act for you.
If you would like to use the 3-D secure tool that is available on your account you will first need to activate these within your MyOpayo.
You are then able to add rules to your account to automatically review transactions processed on your account, and accept or reject these transactions based upon the results of the rules.
Before doing this however you will first need to log into your MyOpayo area. Also you must make sure the user you are logging into MyOpayo has the administration privileges to do so.
We’ve put together some commonly asked questions to provide additional guidance on the new strong customer authentication regulation and what it mean for your business. If you can’t find what you’re looking for contact us, our customer support team are on hand to help 24-7.
(Sole trader, or partnership with 3 or less partners)
(All other customers)
(Multi-national customers)
(Opayo gateway only)